PRIVACY POLICY

Your privacy is important to us. Please read this Privacy Policy carefully to understand how Resonance Elite collects, uses, and protects your information.

1. Information We Collect

We may collect the following personal information:

  • Name, phone number, and email address
  • Shipping/billing address (for order delivery)
  • Vehicle details (for installation or custom services)
  • Order and transaction details

2. How We Use Your Information

Your information is used for:

  • Processing and delivering orders
  • Providing installation and related services
  • Customer communication and support
  • Improving our services and operations
  • Marketing communications (only where consent is provided)

3. Data Sharing

We do not sell or rent your personal information.

Your information may be shared with:

  • Courier and logistics providers (for delivery purposes)
  • Payment processors and financial service providers
  • Legal or regulatory authorities where required by law

4. Data Security

We take reasonable measures to protect your personal information from unauthorized access, misuse, or disclosure.

However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

5. Payment Information

  • Payments are processed through secure third-party payment gateways
  • We do not store full card or banking details

6. Cookies & Tracking

Our website may use cookies and analytics tools to:

  • Improve website performance
  • Understand user behavior
  • Enhance user experience

7. User Rights

You may request:

  • Access to your personal data
  • Correction of inaccurate information
  • Deletion of your data (where applicable)

Requests can be made using the contact details below.

8. Data Retention

We retain personal information only as long as necessary for:

  • Order processing
  • Legal, accounting, and operational requirements

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices or content.

10. Policy Updates

We may update this Privacy Policy at any time. The latest version will always be available on our website.

11. Contact Information

For any privacy-related inquiries:

Phone: 0300-3139039

Email: resonancelite@gmail.com